Bjd99 Privacy Policy — Our Commitment to Protecting Your Data

1 Introduction and purpose of policy

Bjd99 (bjd99.pro) is a trusted online gaming platform for users in Bangladesh. We believe your privacy is a fundamental right. This Privacy Policy explains what information bjd99 collects, why we collect it, and how we keep it secure.

This policy applies to bjd99's website, mobile app, and all related services. It takes effect from the moment you register on or use the bjd99 platform. This policy does not apply to third-party websites.

2 What information is collected

Bjd99 collects two types of information — what you voluntarily provide and what is automatically gathered as you use the platform. The table below details what is collected:

Bjd99 only collects information that is necessary. We do not collect unnecessary or excessive personal data. If you choose not to provide certain information, access to some features may be limited.

3 How We Use Collected Information

Bjd99 uses your information only for specific, legitimate purposes. We never use your data for anything beyond what is stated below. The main reasons we use your information are outlined here:

• Account management: Confirming registrations, verifying logins, and maintaining account security.
• Payment processing: Verifying and completing mobile banking transactions for deposits and withdrawals.
• Customer support: Relevant information is used to help our support team resolve your issues effectively.
• Security & fraud prevention: To detect multiple accounts, money laundering, and suspicious activity.
• Personalized experience: To send you game suggestions and promotional offers tailored to your preferences.
• Legal obligations: Retaining necessary data to meet legal requirements from regulatory authorities.
• Service improvement: To further improve platform performance and the overall user experience.

4 Data sharing with third parties

Bjd99 does not generally share your personal information with third parties. However, limited information may be shared in specific circumstances, as clearly outlined below.

• Payment service provider: Transaction details are shared with Mobile Banking, Nagad, and Rocket as needed to process deposits and withdrawals.
• Technology partners: Limited technical data may be shared with cloud hosting and security service providers to operate the platform.
• Law enforcement agencies: bjd99 is required to provide information to government authorities when presented with a valid legal order or as part of an official investigation.
• Game providers: Minimal necessary information may be shared with partner gaming companies for Live Casino or slot games.

5 Data protection measures

Bjd99 uses industry-standard security technology to protect your personal and financial information. Our security measures are detailed below:

• SSL encryption: All data transfers are secured using 256-bit SSL/TLS encryption technology.
• Data encryption: Sensitive data stored on our servers is protected with AES-256 encryption.
• Two-factor verification: An extra layer of security through OTP verification each time you log in to your account.
• Security monitoring: Suspicious activity is monitored 24 hours a day by automated systems.
• Regular security audits: Regular system audits conducted by third-party security experts.
• Firewall protection: Advanced firewall systems are in place to block unauthorized access.

Please note that no online platform can guarantee 100% security on the internet. We strongly encourage you to keep your account password confidential and avoid logging in from unfamiliar devices.

6 Cookies and tracking technologies

Bjd99's website and app use cookies and similar tracking technologies. Cookies are small data files stored in your browser that help improve your browsing experience.

You can disable cookies from your browser settings. However, turning off certain essential cookies may cause some features of the bjd99 platform to not function properly.

7 Your Privacy Rights

Every member of the bjd99 platform has the following rights over their personal data. Contact our support team to exercise any of these rights.

8 Data retention period

Bjd99 retains your data for defined periods, determined by legal obligations, business requirements, and your security.

• Active account: All information is retained for as long as your account remains active.
• Closed accounts: Financial transaction records are retained for a minimum of 5 years after account closure.
• KYC documents: Identity verification documents may be retained for up to 3 years after account closure.
• Cookie data: Different types of cookies are stored for anywhere from a single session up to 1 year.
• Support conversations: Customer service records are kept for up to 2 years.

Once the retention period expires, bjd99 securely deletes or anonymizes your data so it can no longer be used to identify you.

9 Privacy protection for minors

Bjd99 is strictly for users aged 18 and above. We do not knowingly collect or process data from anyone under 18. Age verification is mandatory when registering on bjd99.

• The date of birth provided at registration is verified.
• KYC documents are required for accounts with questionable age verification.
• If a user is found to be a minor during verification, their account and all associated data will be deleted.

10 Privacy contact

If you have any questions about this Privacy Policy or any requests regarding your data, please contact the bjd99 support team. Our data privacy team will respond to your request within 48 hours.

Bjd99 may update this Privacy Policy at any time. For significant changes, you will be notified via your registered mobile number or email. The date of the latest update will always be displayed on this page.